Práticas de gestão do conhecimento: capacitação dos servidores do Instituto Federal do Espírito Santo

Abstract

The present research is part of the Professional Master's program at the Federal University of Bahia (UFBA) and, from a collaborative and interventionist perspective, aimed to investigate the resumption of training for the employees of the Federal Institute of Espírito Santo (Ifes). The object of study consisted of examining the importance of training for Ifes employees for the success of the institution, as well as the relevance of using information and communication technology (ICT) in learning methods within a pedagogical project. This interventionist research analyzed the context of human resources management in promoting training, as well as knowledge management as a tool for employee learning. The methodological approach of this research was qualitative and documentary, based on questionnaires and current legislation. Additionally, topics previously addressed by other colleagues at Ifes regarding employee training and development were also discussed to situate the research within a broader context. Through the research, an analysis of the employees' profiles was conducted to identify their main needs and demands regarding training. As an interventionist proposal, a draft resolution is presented to address the identified demands and needs of the employees, with suggested solutions that can contribute to improving employee training in the institution.