A gestão de pessoas no âmbito do Corpo de Bombeiros Militar da Bahia com base na gestão por competência

Abstract

This work conducted a competency mapping of the managers in the administrative departments and the heads of the human resources and professional development sector of the Military Fire Department of Bahia (CBMBA), defining individual competencies and their gaps. To achieve this, a qualitative-quantitative approach was undertaken to complement the methodology; a document analysis was carried out to understand the bureaucratic legal functioning of personnel management within the CBMBA and align the strategic planning with essential competencies, as recommended by Competency-Based Management (CBM); a focus group with the Officers of the Personnel Department, the central body of personnel management in the CBMBA, to confirm, adjust, complement, and make decisions based on the findings; and a questionnaire was directed at professionals directly involved with the personnel management area within the institution to further complement the findings and identify the competency gaps of the professionals. As a result, the need for training in personnel management based on GPC for all managers within the CBMBA was identified. In this context, it was possible to design a pedagogical project for a personnel management course based on GPC, along with guidelines for this practice, and submit them to the CBMBA General Command via the Electronic Information System in order to improve the quality of personnel management services within the CBMBA and, consequently, provide better services to society.